Printing the Cash Guest Listing

Cash guests are those in the following scenarios:

• The guest opted for an alternative form of bond payment (EFTPOS, VISA/MC, or cash).
• The guest's incidentals exceeded their $100 pre-authorisation, and the attempt to top-up failed.
• The guest paid for their reservation & bond in cash.

Generating the Cash Guest List

This task should be performed between 5:00 PM and 7:00 PM daily during the PM shift. It provides the Food and Beverage team with a list of current in-house guests, including those who are cash guests. This information is crucial to ensure F&B charges are handled correctly.

1. In iHMS, go to Reports → In House → In House Additional Items Report.

2. A pop-up box will appear; select today's date and click "OK".

3. Look for "Cash Guests" in the report. If any are present, double-click to generate a separate page listing only the cash guests.

4. Print this list and attach it to the In-House Guest List. Deliver both to Encore.