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Welcome to the HGC Melbourne

Knowledge Portal

The Knowledge Portal is a collection of procedural documentation and manuals to assist you in gaining the knowledge and skills required here at HGC Melbourne.

These Standard Operating Procedures (SOPs) should be followed at all times to ensure consistent service of guests, while maintaining correct operating standards.

Using these SOPs will ensure you are prepared for anything, regardless of your role here at HGC Melbourne.

To start, lets take a look at iHMS

Manuals & Standard Operating Procedures