Balancing Your Shift

Regularly balancing your till and reconciling financial data is crucial for maintaining accuracy in hotel operations.

Balancing Process

1. Initial Till Count:

   Begin by recording the till count at the start of your shift in the "GSA Till Count Shift Start" section of the Balancing Spreadsheet, located at: M:\Operations\Front Office, as well as in the Float Reconcilliation book in the till drawer.

2. Ending Till Count:

   At the end of your shift, record the final till count in the "GSA Till Count Shift End" section, as well as in the Float Reconcilliation book in the till drawer.

3. Generate Settlement Reports:

   Print a Settlement Report from each EFTPOS terminal:

   • Menu icon at top left → Reports → Settlement Enquiry → Print
   

4. Enter Sub Totals:

   Input the data from the Settlement Reports into the "Sub Totals Report" section on the left side of the spreadsheet. Ensure each set of figures is entered under the correct TSP section (Terminal TSP numbers are displayed on the front of each terminal).

5. Generate Tax Breakdown Summary:

   In iHMS, go to Reports → Accounts → Tax Breakdown Summary. Enter today's date and print the first page. Transfer these figures to the "iHMS CC Totals" section in the middle-left of the spreadsheet.



6. Record Cash Drops:

   If you made any cash drops during your shift, enter the total amount in the "Cash Figure" field under the "iHMS Cash Totals" section. Also, record the denominations of the drop in the "Cash Banking" section.

7. Verify Variance:

   If all figures are entered correctly, the "Variance - EFTpos vs iHMS" section should display all green indicators. Discrepancies will be highlighted, and the spreadsheet may provide guidance on where to investigate. If you are unable to identify the cause of the variance, consult your Duty Manager.

Example

Refer to the provided example of a correctly completed balance sheet for further guidance.