Modifying a Reservation

1. Verify Availability

   • Confirm room availability for the desired new dates.
   • If available, provide the updated rates to the guest, including any applicable fees or adjustments.

2. Update Reservation (if applicable)

   • Direct Bookings & Hotel Website Bookings:
     • In iHMS, modify the "Check-in" and "Check-out" dates directly on the reservation.

   • Third-Party Bookings:
     • Inform the guest that they need to make changes through the respective third-party website.

3. Confirmation and Update

   • Upon receiving confirmation of the date change from the guest or third-party website, update the reservation accordingly in iHMS.