Auditing Transactions for the Day
The most important part of the Night Audit role is the Audit itself. It is crucial that everything in the venue is balanced; otherwise, the system cannot close the business day.
It is essential that you complete the Organizing the Black Folder step before continuing with the Audit.
Preparing for the Audit
In iHMS, select: Reports → Accounts → Tax Breakdown Detailed
Set both Charge Date fields to Today.
Click OK.
Print the entirety of this report.
Arrange these reports as follows:
To Keep: |
To Duty Manager: |
To the Day Bag: |
|---|---|---|
| American Express | ALL ENCORE pages | Everything else |
| Eftpos | ALL FOOTLIGHTS pages | |
| Visa/MasterCard | ALL ROOM SERVICE pages EXCEPT "Supper" & "Delivery" pages | |
| (Any card payments) | Movies |
Once the extra reports have been placed in the Day Bag pile, you can move it to the Back Office, under the label “Day Bag”, which is between the two computers.
Completing the Audit
- Un-staple any payment receipts from the previous shift's payment pages and place them neatly back on the pile they came from (e.g., AMEX dockets go with AMEX printouts).
- Discard any previous Reports to avoid confusion.
- Organise the payment receipts by room number, as shown on the Tax Breakdown Detailed Report page.
- Compare each docket to the corresponding page of the Tax Breakdown Detailed Report.
- Highlight the amount on the Tax Breakdown Detailed Report after confirming the details are correct.
- Once you have confirmed that all dockets of that payment type are present & accounted for on the Tax Breakdown Detailed Report, neatly staple the payment receipts to the page as follows:
- F & B dockets at the top left
- High floor dockets (10 - 17) to the right of the F & B dockets
- Low floor dockets (2 - 9) to the right of the high floor dockets
- Continue the above steps until all dockets for all payment types have been confirmed & neatly stapled to their corresponding page.
- Once completed, create a new Day Bag pile with the transactions sorted alphabetically (AR Pending on top, Visa/Mastercard at the bottom). The Duty Manager will take these reports up to accounts to be verified.
